J-Curve and easy Collect sponsored an excellent breakfast on the latest technologies available to simplify the accounts receivable process (getting the cash in). The clear message was, u201cwe need to focus on the clients we have and their referralsu201d.u00a0u00a0
There were two case studies u2013u00a0 Emma & Tom and Single O coffee of Surry Hills. Tom Griffith and Mike Brabant shared examples of why we need time to listen to clients u2013 they are prepared to pay for what they want.u00a0
We need automate as much as we can u2013 but we still need the latest data, get and keep good customer-focused people then respond to what the end buyer wants.u00a0
Lots to think about.u00a0
Ran off to have coffee with an existing client u2013 cannot be late as they will see this as a sign that they are not important.u00a0
Paul
